All reviews

3,059 verified guest reviews

Average rating 4.7 / 5

Page 6 of 62

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5 Stars Verified Review
Lovely location, great house.
Tanya
England, United Kingdom
April 2026
5 Stars Verified Review
We absolutely love this house—it’s perfect for our family. We might be a little biased, having lived here from 2016 to 2019, but returning this year and being able to stay again through Airbnb felt like such a blessing. It has everything you need to settle straight into everyday life with ease. While the road and nearby train can be a bit noisy at times, you quickly get used to it. The house is well-equipped and makes for a truly comfortable and welcoming place to land.
Tanya
Dubai, United Arab Emirates
April 2026
3 Stars Verified Review
Great layout and ideal for 2 families catching up. House needs a little love and updating.
Rachel
England, United Kingdom
April 2026
3 Stars Verified Review
A few things let this place down. Firstly on arrival, 2 hours past the check in time, the cleaners were still in the apartment and we had to wait outside for them to finish. Secondly we found an extremely dirty plate covered in old food in the cupboard. We raised this to the landlord and their reply was that they will speak to housekeepers, no apology or anything. Thirdly, we sent a message to the landlord to request a later check out due to the apartment not being ready on our arrival, and also highlighting again the dirty plate, and we got no response. It’s a shame as the apartment was nice, but the customer service is terrible.
G
Guest
April 2026
4 Stars Verified Review
I had a mixed experience staying at this property. On the positive side, the location is excellent—within walking distance to a train station and very close to a Tesco, which made things very convenient. The flat is also on the ground floor, making it easily accessible and suitable for someone with a disability or wheelchair. The price was reasonable, and initial communication was acceptable. However, there were several disappointing issues. The property was quite difficult to locate, and the instructions provided were unclear. We were unable to find the designated parking space at all, despite following the guidance given. Cleanliness was a major concern. Upon arrival, the beds had not been properly changed, there was leftover rubbish from previous guests, and used towels were left in the bathroom. The toilets were not clean, and overall, the flat did not meet basic hygiene expectations. I had to wash the bed sheets and towels myself before using them. I reported this to Airbnb.
G
Guest
April 2026
5 Stars Verified Review
Fantastic stay Thankyou
Harry
London, United Kingdom
April 2026
3 Stars Verified Review
A few things let this place down. Firstly on arrival, 2 hours past the check in time, the cleaners were still in the apartment and we had to wait outside for them to finish. Secondly we found an extremely dirty plate covered in old food in the cupboard. We raised this to the landlord and their reply was that they will speak to housekeepers, no apology or anything. Thirdly, we sent a message to the landlord to request a later check out due to the apartment not being ready on our arrival, and also highlighting again the dirty plate, and we got no response. It’s a shame as the apartment was nice, but the customer service is terrible.
Carine
Dubai, United Arab Emirates
April 2026
5 Stars Verified Review
Lovely place and location. Had the bonus of very nice helpful neighbours.
G
Guest
April 2026
5 Stars Verified Review
All set up for everything we needed in a lovely location. Nice open space and park just around the corner. Handy shop at the end of the road. Well situated for access to local leisure activities. Would definitely recommend.
G
Guest
April 2026
4 Stars Verified Review
I had a mixed experience staying at this property. On the positive side, the location is excellent—within walking distance to a train station and very close to a Tesco, which made things very convenient. The flat is also on the ground floor, making it easily accessible and suitable for someone with a disability or wheelchair. The price was reasonable, and initial communication was acceptable. However, there were several disappointing issues. The property was quite difficult to locate, and the instructions provided were unclear. We were unable to find the designated parking space at all, despite following the guidance given. Cleanliness was a major concern. Upon arrival, the beds had not been properly changed, there was leftover rubbish from previous guests, and used towels were left in the bathroom. The toilets were not clean, and overall, the flat did not meet basic hygiene expectations. I had to wash the bed sheets and towels myself before using them. I reported this to Airbnb.
Hana
Batley, United Kingdom
April 2026
5 Stars Verified Review
All set up for everything we needed in a lovely location. Nice open space and park just around the corner. Handy shop at the end of the road. Well situated for access to local leisure activities. Would definitely recommend.
Kate
Ely, United Kingdom
April 2026
5 Stars Verified Review
Excellent house, great host, would recommend
G
Guest
April 2026
5 Stars Verified Review
A very enjoyable stay. Many thanks!
Ron
April 2026
5 Stars Verified Review
very enjoyable stay, looked like photos and matched description,would recommend.
Joshua
April 2026
5 Stars Verified Review
very nice property in a friendly neighbourhood.
Paul
London, United Kingdom
April 2026
4 Stars Verified Review
We needed a place to stay since we just relocated from Canada due to work. The Kitchen was very modern and functional. I will add a spatula though. The beds were comfy with the exception of the one near the bathroom. I will complain about the backyard which had lots of cigarette butts and the grass was a bit high. The park near by was perfect for my dogs and baby and also the trails. There are restaurants and cafes near by as well as supermarket. In general, the place served it's purpose and it just needs little improvements.
Yex
Toronto, Canada
April 2026
5 Stars Verified Review
We had a great stay at this Airbnb in Knaphill. The house was immaculately clean on arrival and very well equipped, with good amenities throughout. It’s located in a lovely neighbourhood, with excellent parks and canal walks nearby, which made it particularly enjoyable. For us, visiting family in the area, the location was ideal and very convenient. Communication from the Smarter Rent team was good. Thank you for a great stay.
G
Guest
March 2026
5 Stars Verified Review
We had a great stay at this Airbnb in Knaphill. The house was immaculately clean on arrival and very well equipped, with good amenities throughout. It’s located in a lovely neighbourhood, with excellent parks and canal walks nearby, which made it particularly enjoyable. For us, visiting family in the area, the location was ideal and very convenient. Communication from the Smarter Rent team was good. Thank you for a great stay.
Chris
Weybridge, United Kingdom
March 2026
5 Stars Verified Review
We very much enjoyed staying here, the location was absolutely perfect for us visiting nearby family. The bedrooms were spacious, the bedding and towels were spotlessly clean. The kitchen and sitting area were well equipped with the right amount of furniture for the number of guests (which isn't always the case in some AirBnB's we have visited), and it was lovely and warm with plenty of hot water. We particularly valued the private entrance and the opportunity to park right outside the door when loading and unloading our luggage. Thank you.
G
Guest
March 2026
5 Stars Verified Review
Excellent modern 2 bed 2 en-suite bath flat.
Marc
March 2026
5 Stars Verified Review
Lovely place and location. Had the bonus of very nice helpful neighbours.
Paul
London, United Kingdom
March 2026
5 Stars Verified Review
We very much enjoyed staying here, the location was absolutely perfect for us visiting nearby family. The bedrooms were spacious, the bedding and towels were spotlessly clean. The kitchen and sitting area were well equipped with the right amount of furniture for the number of guests (which isn't always the case in some AirBnB's we have visited), and it was lovely and warm with plenty of hot water. We particularly valued the private entrance and the opportunity to park right outside the door when loading and unloading our luggage. Thank you.
Rachel
England, United Kingdom
March 2026
5 Stars Verified Review
Todo bien
Yani
Mexico City, Mexico
March 2026
5 Stars Verified Review
Great stay well worth a visit
G
Guest
March 2026
5 Stars Verified Review
The house was really nice and spacious, exactly as shown in the photos, and well maintained. Check-in was very easy. The only downside was the kettle, which was low quality and rusty inside. Aside from that, everything else was great, definitely worth the price.
G
Guest
March 2026
5 Stars Verified Review
Great work stay
G
Guest
March 2026
5 Stars Verified Review
Great stay for our work trip
G
Guest
March 2026
4 Stars Verified Review
apart from the dirty towels in the bathroom and no bed linen witch we had too go out and buy some £60 it was nice house but the house cleaners should have brought the linen as soon as we reported it but they insisted it was all there until we sent a video then we heard nothing about it we are supposed to be getting a refund?
G
Guest
March 2026
5 Stars Verified Review
good
G
Guest
March 2026
5 Stars Verified Review
The house was really nice and spacious, exactly as shown in the photos, and well maintained. Check-in was very easy. The only downside was the kettle, which was low quality and rusty inside. Aside from that, everything else was great, definitely worth the price.
Lily Karimi
March 2026
4 Stars Verified Review
Great flat in a great location.
Conor
London, United Kingdom
March 2026
5 Stars Verified Review
Great place to stay
G
Guest
March 2026
4 Stars Verified Review
Great
G
Guest
March 2026
4 Stars Verified Review
Great
Kevin
England, United Kingdom
March 2026
5 Stars Verified Review
Great place to stay
Paul
Roade, United Kingdom
March 2026
5 Stars Verified Review
Great stay for our work trip
Bradley
Bosham, United Kingdom
March 2026
5 Stars Verified Review
Great work stay
Bradley
Bosham, United Kingdom
March 2026
4 Stars Verified Review
apart from the dirty towels in the bathroom and no bed linen witch we had too go out and buy some £60 it was nice house but the house cleaners should have brought the linen as soon as we reported it but they insisted it was all there until we sent a video then we heard nothing about it we are supposed to be getting a refund?
Gary
Birmingham, United Kingdom
March 2026
5 Stars Verified Review
Excellent house, great host, would recommend
Mohamad
March 2026
5 Stars Verified Review
I was initially skeptical about booking a newly listed property with no reviews, but it turned out to be the best decision! The house is brand new, incredibly clean, and very comfortable. The kitchen is fully equipped with everything you could possibly need to cook and dine, and the bed and bathroom were spotless. The location in Hook is fantastic—just 10–15 minutes from Basingstoke, but with its own local train station and large supermarkets right there. I felt right at home and will definitely be staying here again on my next trip to the area. Keep up the great work, Smarter Rent Ltd!
G
Guest
March 2026
5 Stars Verified Review
The home is absolutely beautiful. Spacious, high ceilings and well equipped. House was heated and comfortable. Garden has full privacy as no surrounding houses. Must be careful driving in and out as fast moving cars were very impatient! Would highly recommend for a group stay. We were two large families and had plenty of space!
G
Guest
March 2026
5 Stars Verified Review
Comfortable and enjoyable stay. Smarter Rent are excellent hosts, proactive with communication. Check-in / out was seamless. Would stay again. Thank you!
G
Guest
March 2026
5 Stars Verified Review
Enjoyable and comfortable stay. Smarter Rent are excellent hosts, proactive and prompt with communications. Would stay again. Thanks!
G
Guest
March 2026
5 Stars Verified Review
I was initially skeptical about booking a newly listed property with no reviews, but it turned out to be the best decision! The house is brand new, incredibly clean, and very comfortable. The kitchen is fully equipped with everything you could possibly need to cook and dine, and the bed and bathroom were spotless. The location in Hook is fantastic—just 10–15 minutes from Basingstoke, but with its own local train station and large supermarkets right there. I felt right at home and will definitely be staying here again on my next trip to the area. Keep up the great work, Smarter Rent Ltd!
Athena
Doha, Qatar
March 2026
5 Stars Verified Review
good
Sabina
March 2026
4 Stars Verified Review
The property was perfectly suited for what we needed. It was clean and well thought out just don’t be over 5 foot 10 for the shower being 6 foot 1 it was an experience 🤣 and it took us a day to figure out the water boiler as my first shower was cold 🤣
G
Guest
March 2026
5 Stars Verified Review
I’ve had a pleasant experience letting a property through Smarter Rent. The team is very helpful and responsive. The property was in a great condition and everything is in order. Overall, everything went smoothly and hassle free. I’d definitely recommend Smarter Rent to anyone looking to rent.
Rajaa Al kiyumi
March 2026
5 Stars Verified Review
We had a positive experience renting apartments in Wokingham and Bracknell through Smarter Rent. The property management was excellent, and the company was always in touch with us. Many thanks to Adrian, Von, Lisa, Philip, and the entire Smarter Rent team for their support throughout this time.
Rustem Mukharmetov
March 2026
5 Stars Verified Review
We had a great stay in this property as a family of four with two kids aged 13 and 10 plus our dog. The house was very comfortable, beautifully clean and great location. We would stay again.
G
Guest
March 2026
4 Stars Verified Review
Lovely stay - thank you
G
Guest
March 2026

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