3,059 verified guest reviews

• 5 Stars Verified Review

  Excellent Airbnb & host! No complaints and everything as expected. Will definitely book again in the future. Thank you

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Excellent Airbnb & host! No complaints and everything as expected. Will definitely book again in the future. Thank you

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Excellent communication and clean space. We had some faulty lights and they immediately sent someone out to get them fixed. Amazing company to book through

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  Guest

  January 2026

• 5 Stars Verified Review

  Very clean and good quality furniture and fittings. Good response to enquiries before and during stay.

  

  Bernie

  Newcastle upon Tyne, United Kingdom

  January 2026

• 5 Stars Verified Review

  Excellent Airbnb & host! No complaints and everything as expected. Will definitely book again in the future. Thank you

  

  Gareth

  Chorley, United Kingdom

  January 2026

• 5 Stars Verified Review

  nice and clean. beds where comfortable

  

  Richard

  England, United Kingdom

  January 2026

• 5 Stars Verified Review

  Very nice

  

  Sam

  Sittingbourne, United Kingdom

  January 2026

• 5 Stars Verified Review

  Really impressed with this air BnB. Everything was so clean and tidy and it had everything we needed. Thanks so much

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Lovely place as described and great location

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  Guest

  January 2026

• 5 Stars Verified Review

  Lovely place as described and great location

  

  Natalie

  January 2026

• 5 Stars Verified Review

  Really impressed with this air BnB. Everything was so clean and tidy and it had everything we needed. Thanks so much

  

  Chantelle

  Cranleigh, United Kingdom

  January 2026

• 5 Stars Verified Review

  We rented a lovely 4 bedroom home with Smarter Rent in Ash, Surrey. It was very clean, homely and the location was perfect for the time we needed it. Also, the communication and customer experience throughout the whole booking process was seamless. I would highly recommend Smarter Rent to anyone looking for a short term rental property. ❤️1

  

  Adrian Mugyesera

  January 2026

• 5 Stars Verified Review

  I had to move temporarily due to complications in my own home. Smarter Rent have been fantastic, they’ve made everything easy and have been extremely empathetic. Would highly recommend to anyone! I dealt with Von and would like to say a special thank you to them! ❤️1

  

  Sarah-Jane Palazzo

  January 2026

• 5 Stars Verified Review

  I’ve been staying in a rental managed by SmarterRent for the past two months, and their service has been excellent. Everything from move-in to ongoing support has been smooth and professional. They’re responsive, easy to communicate with, and quick to handle any questions or requests. It’s been a stress-free experience, which isn’t always easy to find with rental services. I’d definitely recommend SmarterRent to anyone looking for a reliable and well-managed rental ❤️1

  

  Conor Mancer

  January 2026

• 5 Stars Verified Review

  Huge thanks to Von at Smarter Rent Richmond. He turned a stressful search into a smooth experience. Professional, friendly, and super responsive! ❤️1

  

  Andrea Bassoli

  January 2026

• 5 Stars Verified Review

  Cosy,clean and beautiful home away from home. ❤️1

  

  Mushair Nawaz

  January 2026

• 5 Stars Verified Review

  Smarter Rent have been fantastic in letting my mother in law a property. Firstly they have a better stock of high end properties. Their communications were so prompt and professional, and with every call or email there was an immediate reply. Von and her colleague were understanding and worked so hard to secure the property for us. All paperwork was completed seamlessly. The property was handed over with very clear instructions and in a fantastic condition (even flowers on the table!). So many nice touches which made their service stand out. Once again thank you so all of your support. I cannot recommend your services highly enough. 5* ❤️1

  

  Nicola Console-Verma

  January 2026

• 5 Stars Verified Review

  We stayed at a house manage by Smarter Rent and we had a great time. The house was very comfortable and it had access to transportation. The smarter Rent team was very helpful with any questions we had provided us with anything we needed. I would certainly recommend them and will be renting from them again in the future

  

  david jackson

  January 2026

• 5 Stars Verified Review

  This is a very nice place to stay in a great location. It is a quick walk to the train station and local shops and restaurants. The hosts provide great information and are very responsive. I can’t wait to go back!

  G

  Guest

  January 2026

• 5 Stars Verified Review

  This is a very nice place to stay in a great location. It is a quick walk to the train station and local shops and restaurants. The hosts provide great information and are very responsive. I can’t wait to go back!

  

  Elizabeth

  Nantucket, MA

  January 2026

• 5 Stars Verified Review

  Great apartment in a top location close to all the amenities in Twickenham incl the train station. Would definitely stay again!

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Great apartment in a top location close to all the amenities in Twickenham incl the train station. Would definitely stay again!

  

  Gareth

  Nairobi, Kenya

  January 2026

• 5 Stars Verified Review

  Great place to stay. the host responds quickly to any questions. nice area too very close to shops and food places

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Lovely property in an excellent location. Exactly as described and as per the published photographs. Well equipped with everything needed for a comfortable stay. Allocated off-street parking was a real bonus for us. The host representatives were responsive and helpful. Will hopeful stay again. Highly recommend.

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Excellent communication and clean space. We had some faulty lights and they immediately sent someone out to get them fixed. Amazing company to book through

  

  Kaitlin

  Shelby Township, MI

  January 2026

• 5 Stars Verified Review

  We made this little house our own, as soon as we arrived. We travel with our own small lights to add coziness to any abode, and this was needed as the overhead lights are too much for me. But on entering, it was beautifully warm, which was welcoming on a minus 5 degrees day!! It’s a spacious feeling place, and it was clean and tidy, with plenty of utensils in the kitchen, for us to cook with. There is a shop across the road to buy coffee, milk etc… as nothing is supplied here. But as we were staying for a couple of weeks we needed supplies anyway, so it was nice to have a shop so close! The bedding and towels etc are gorgeous and we had very good nights of sleep. It felt so homely. There are a few small niggles, like the bin lid doesn’t open, and the second bedroom is tiny, with a dodgy duvet, the hoover didn’t work, and lack of cleaning materials, but overall, it was superb, so the niggles were superseded by the rest of it. I’d highly recommend for homeliness.

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Lovely property in an excellent location. Exactly as described and as per the published photographs. Well equipped with everything needed for a comfortable stay. Allocated off-street parking was a real bonus for us. The host representatives were responsive and helpful. Will hopeful stay again. Highly recommend.

  

  Carl

  Puglia, Italy

  January 2026

• 5 Stars Verified Review

  Excellent Airbnb & host! No complaints and everything as expected. Will definitely book again in the future. Thank you

  

  Gareth

  Chorley, United Kingdom

  January 2026

• 5 Stars Verified Review

  Great place to stay. the host responds quickly to any questions. nice area too very close to shops and food places

  

  Steven

  London, United Kingdom

  January 2026

• 5 Stars Verified Review

  best place for holidays

  

  Mushair

  Burton upon Trent, United Kingdom

  January 2026

• 5 Stars Verified Review

  We made this little house our own, as soon as we arrived. We travel with our own small lights to add coziness to any abode, and this was needed as the overhead lights are too much for me. But on entering, it was beautifully warm, which was welcoming on a minus 5 degrees day!! It’s a spacious feeling place, and it was clean and tidy, with plenty of utensils in the kitchen, for us to cook with. There is a shop across the road to buy coffee, milk etc… as nothing is supplied here. But as we were staying for a couple of weeks we needed supplies anyway, so it was nice to have a shop so close! The bedding and towels etc are gorgeous and we had very good nights of sleep. It felt so homely. There are a few small niggles, like the bin lid doesn’t open, and the second bedroom is tiny, with a dodgy duvet, the hoover didn’t work, and lack of cleaning materials, but overall, it was superb, so the niggles were superseded by the rest of it. I’d highly recommend for homeliness.

  

  Bethan

  Bracknell Forest, United Kingdom

  January 2026

• 5 Stars Verified Review

  non ci sono stati problemi durante il soggiorno. posizione ottima. ci siamo trovate bene e consigliamo assolutamente l'alloggio

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Excellent host & Airbnb - Everything was great so we'll be booking again. Thank you

  G

  Guest

  January 2026

• 3 Stars Verified Review

  Experience was a mix of good + bad. The house & location are lovely - nestled in a great area of Richmond, outside of London. The furnishings and spaces are simple, nice. Easy walk to the tube, nearby shops, restaurants/pubs. We flagged countless issues upon arrival. The home is advertised as accommodating 6 guests. We rented for 5 adults studying abroad for 4 months - a place to call home. There were inadequate supplies. Were promised luggage storage in advance which changed, became complicated. We reached out to management numerous times for support with appliances, damaged floors, water heaters, clogged drains, broken thermostats, poorly equipped kitchen... Far too many hosts + management team, resulting in slow response times, inconsistent messages & poor support. To get everyone settled & acclimated, we incurred the cost of items missing and needed for a comfortable stay. Hosts were frugal, despite the high $10K monthly rent. We left new furniture, kitchen gadgets & more.

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  Guest

  January 2026

• 3 Stars Verified Review

  Was exactly as listed. In a great location. The cleaners hadn’t been when we arrived so it was still messy with old sheets/towels etc which was a shame. There’s a few bits of upkeep needed - some mould in the bathroom, the dimmer switch in the main room didn’t work so the lights kept flickering and the hot water in the bathroom was low pressure so couldn’t have a bath. But the host did respond to these concerns and they’ve mostly been fixed now

  

  Jack

  Twickenham, United Kingdom

  January 2026

• 5 Stars Verified Review

  Clean apartment with enough space for at least two people. Great views of sunrise out of both sets of the windows, with towels, cutlery, and others essentials provided for. Only thing I would improve on is providing toiletries and having two complete set of keys as they provides flexibility for guests. Good communication with the hosts.

  G

  Guest

  January 2026

• 5 Stars Verified Review

  My stay in London, particularly in Windsor, was absolutely perfect. It was such a special experience getting to meet my girlfriend for a week after she had been travelling, which made the trip even more memorable. The accommodation was very spacious, exceptionally clean and tidy, and felt comfortable from the moment we arrived. It had a great kitchen, a welcoming living room, and a lovely bedroom, all set in a fantastic location that made getting around easy. I couldn’t have asked for a better place to stay and would highly recommend it.

  G

  Guest

  January 2026

• 5 Stars Verified Review

  This was a wonderful place to stay. The house was very clean and clearly well cared for. The location was also very convenient, with easy access to everything we needed. It was the perfect place for our family to spend time together over the Christmas holidays. We had a great experience and would happily return.

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Great location to explore Windsor and Eaton. The apartment had everything we needed for our stay, was clean and warm with on site parking right outside the front door.

  G

  Guest

  January 2026

• 5 Stars Verified Review

  We stayed for 2 weeks over Christmas 🎄. Suited us perfectly and would definitely recommend. FYI, the property is listed as 3 bedrooms, but there is actually a 4th bedroom downstairs with a double bed.

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  Guest

  January 2026

• 5 Stars Verified Review

  Excellent host & Airbnb - Everything was great so we'll be booking again. Thank you

  

  Gareth

  Chorley, United Kingdom

  January 2026

• 5 Stars Verified Review

  Beautiful location. Me and my family fit in very easily and comfortably.

  G

  Guest

  January 2026

• 3 Stars Verified Review

  Our stay was a mix of highs and lows. The property is lovely with classic, "higgledy-piggledy" English charm and an excellent location near the village. The kitchen is well-appointed, towels plush, and beds super comfortable. However, we faced a major issue. In early Jan (-3°C outside), the heat didn't work for the first two nights, leaving the house at 58°F. Traveling with a 9-month-old, this was incredibly stressful. The host was professional, responsive, and provided a crib, but the fix was too slow. We had to sequester our family into one bedroom with a space heater just to sleep. I flagged the issue 3 hours after arrival. The house should have been pre-heated, especially knowing an infant was coming. I suspect it was a timer setting issue. I recommend this home for its charm, but if booking in winter, absolutely ensure the host verifies the heating is functional before you arrive.

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  Guest

  January 2026

• 5 Stars Verified Review

  Stayed here for two weeks over Christmas. We found it very quiet, comfortable, warm, well located about 5 minutes walk from the town centre. Wokingham is a nice market town with attractive old buildings, although the one-way system gets very busy with traffic. There are some nice restaurants and cafes, and many pubs. The host gave good instructions and responded very quickly to queries. We would stay again.

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Location, location, location, this place has it in spades. We loved our time in Foster Cottage, right smack in the middle of a lovely market town. The house is efficient, warm and easy to keep tidy. We stayed for almost 2 months, did Christmas, New Years, pub crawls and lots of shopping in the lively charity shops in town. We would rent again.

  G

  Guest

  January 2026

• 5 Stars Verified Review

  We rented a lovely 4 bedroom home, in Surrey. It was very clean, homely and the location was perfect for the time we needed it. Also, the communication and customer experience throughout the whole booking process was seamless. I would highly recommend to anyone looking for a short term a place to call home.

  

  Adrian

  January 2026

• 5 Stars Verified Review

  Beautiful location. Me and my family fit in very easily and comfortably.

  

  Abdullah

  Saskatoon, Canada

  January 2026

• 5 Stars Verified Review

  Lovely clean house, had everything we needed - Thank you for a lovely stay

  G

  Guest

  January 2026

• 5 Stars Verified Review

  Lovely clean house, had everything we needed - Thank you for a lovely stay

  

  Amanda

  York, United Kingdom

  January 2026

• 5 Stars Verified Review

  Clean apartment with enough space for at least two people. Great views of sunrise out of both sets of the windows, with towels, cutlery, and others essentials provided for. Only thing I would improve on is providing toiletries and having two complete set of keys as they provides flexibility for guests. Good communication with the hosts.

  

  Harvi

  New York, NY

  January 2026

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